This foundation course provides every Property Manager with the essential practical skills required to manage conflict and stay safe on the job. This course is designed for onboarding new staff and ongoing refreshers for your team.
This foundation course equips events and venue staff with the practical skills to confidently manage conflict and stay safe in crowded, unpredictable and alcohol or drug influenced environments. Designed for onboarding new staff and as an ongoing refresher for your team.
This is your Master Class Course for understanding what an Active Armed Offender is and how to respond when an attack occurs, whether it’s in your work environment or outside of work.
This foundation course provides every Real Estate Agent with the essential practical skills required to manage conflict and stay safe on the job. This course is designed for onboarding new staff and ongoing refreshers for your team.
Many roles require staff to interact with people on a daily basis. At times, those interactions may involve dealing with difficult, confrontational, abusive or aggressive individuals. Employees are frequently required to influence behaviour, enforce rules or stop actions that another person may not agree with. Whenever people interact, there is potential for conflict to occur. These situations not only create physical safety risks, but can also impact staff wellbeing, confidence and overall business operations.
Real training for anyone who deals with the public. Learn to read a situation early, communicate under pressure and de-escalate before things get out of hand.
