Events and venues bring big crowds, energy, and excitement, along with a few extra safety considerations for the team running the show.
This course is tailored specifically for events and venue staff, covering how to risk assess situations to decide whether you get involved or escalate to security/Police, recognise early signs of rising tension, and understand natural stress responses.
Staff then learn tactical communication skills to positively influence outcomes, along with practical techniques for staying composed if a situation gets heated.
From stance and body language through to stepping back safely. It’s designed to give frontline event and venue staff quiet confidence, event after event.