From First Aid and De-escalation through to Crisis Management and Business Continuity, we train teams across New Zealand and Australia in person, and give every employee ongoing access through one purpose-built platform.
Most trainers stop at the workshop. Most software never sets foot on site. ResponseRise is the first and only business in the resilience and readiness space to deliver all services in person across New Zealand and Australia, and back every one of them with full, ongoing access through our own platform. One partner, not two.
Trainers and Principal Consultants on site with your teams.
Every service is also available online, so the training doesn't end when we leave the room.
From frontline first aid to boardroom crisis planning, no stitching together multiple vendors.
Four core training programmes delivered face to face by our trainers.
Practical, up-to-date first aid training that gives your teams the confidence to respond when it matters most.
Learn moreRead situations early and defuse conflict before it turns physical, using real-world scenarios from our ex-Police trainers.
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Physical safety techniques for frontline staff facing genuine risk of harm, taught with control and restraint in mind.
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Practical protocols for staff conducting site visits alone, in unfamiliar or unpredictable settings.
Learn moreAll services are available online, any time, so every person in your business, from the executive team to frontline staff, can get trained, tracked and supported in one place.
Full platform access for your whole team.
Emergency Management, Crisis Management and Business Continuity aren't off-the-shelf courses. Our principal consultants work directly with your leadership team across New Zealand and Australia to develop a plan built around your business, then deliver in-person exercises to pressure-test it.
Tailored emergency plans built around your sites, your people and your risk profile, developed directly with your leadership team.
Clear decision-making frameworks for leadership when a crisis hits, tested through live and tabletop exercises before you ever need them.
Practical continuity plans that keep operations running through disruption, built and stress-tested alongside your team on site.
"We engaged ResponseRise to help us with our emergency response plan and training for our team at Precinct Properties, particularly regarding the Commercial Bay retail Centre in Auckland City. ResponseRise has provided a valuable service and wealth of firsthand knowledge in dealing with emergency or crisis situations in a public environment, and has a professional and engaging approach to their presenting and training sessions. It has been a pleasure to work with ResponseRise on our portfolio of property assets."
"Sam delivered De-escalation & Situational Awareness training for our frontline teams in a high-volume, customer-facing tourism environment. The sessions were excellent - engaging, practical, and highly relevant to the real situations our people encounter every day. Sam's approach, along with his personal real-life examples and stories, kept participants engaged throughout and provided clear, real-world tools that our teams can immediately apply on the job. Feedback from staff has been extremely positive, and our people now feel more confident and better equipped to manage challenging interactions. We would highly recommend Sam and ResponseRise to any organisation looking to strengthen frontline capability and confidence."
"The session was engaging, practical, and tailored to the unique challenges we face in our day-to-day operations. We were provided with clear strategies to identify potential risks, de-escalate situations, even deal with aggressive dog behaviours! Their coaching will help to guide our team in maintaining a safe environment for both our staff and tenants. The team left feeling confident and empowered, with tools we can apply immediately. We highly recommend this training to any business looking to enhance their awareness and safety protocols."
Book a consultation to find the right mix of training, planning and platform access for your team.
