Last updated: 06/02/2026
This Privacy Policy explains how ResponseRise (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you access or use our website, online training hub, and subscription services.
We provide online training content to individuals and organisations worldwide. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
Full name
Email address
Billing address and country
Account login details
Organisation or company name (if applicable)
Any information you voluntarily provide when contacting us or engaging with our services
b. Payment Information
Payments and subscription management are processed securely through MemberPress and associated third‑party payment provider Stripe. We do not store or have access to your full credit card or payment details.
c. Automatically Collected Information
When you access our website or online training hub, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on the platform
Login activity and course progress
This data helps us improve platform performance, security, and user experience.
How We Use Your Information
We use your personal information to:
Create and manage your user account
Provide access to subscribed training content
Process payments and manage subscriptions
Communicate important service‑related information
Improve our training offerings and platform functionality
Maintain security, prevent fraud, and ensure system integrity
Meet legal and regulatory obligations
Third‑Party Services
We use trusted third‑party services to operate our platform, including:
MemberPress (membership and subscription management)
Stripe (payment processors) where applicable.
Website hosting and analytics providers
These providers only access personal information necessary to perform their services and are required to protect your data in accordance with applicable privacy laws.
International Users
As our services are available globally, your personal information may be processed or stored in countries outside your country of residence. We take reasonable steps to ensure that your information is protected and handled in line with this Privacy Policy and applicable data protection laws.
Data Storage and Security
We take reasonable technical and organisational measures to safeguard your personal information against loss, unauthorised access, misuse, or disclosure. However, no online system can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce agreements
You may request deletion of your account and personal data at any time, subject to legal obligations.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Withdraw consent where processing is based on consent
Object to certain uses of your information
To exercise these rights, please contact us by clicking here.
Cookies
We may use cookies and similar technologies to improve website functionality, analyse usage, and support login sessions. You can control cookie settings through your browser preferences.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
ResponseRise
Email us by clicking here.
